Business Issue & Objective
As a principal insurance service seller operating on a pan India scale, GTFS was incumbent with creation and monitoring of its captive sales force across the country. Creation of team architecture, addition or removal of members, member activity and monitoring of feedback ,all in real time, across 25 states presented itself as a business scalability challenge for GTFS. The company’s objective to moveout from manual reporting to automated MIS led way for development of unique integrated MIS services.
CHALLENGES & THE SOLUTION AND OUR PROMISE
Kamza Technology proceeded with the creation of a staff monitoring geo-application only to scale it up to a full-sized CRM with sales tracking, manpower tracking, documentation and MIS report capability, strung together with cloud, mobile and desktop applications, working in bundle as an integrated Insurance Service system for the Company on a National scale. The challenge of developing such robust systems with focus on ease of use and adaptation into existing processes opens up room for innovative development from a user perspective.
We pride ourselves in being able to roll out the desired system with seamless adoption throughout the hierarchy of GTFS, thereby bringing down lead-time in reporting, stringing together insurance documentation with customer integration and adding value to each step in the business process.